Frequently Asked Questions
Everything you need to know about shopping with Green Thumb Depot.
What is the standard shipping timeframe?
We offer standard shipping across the United States, which typically takes 3-7 business days. International shipping times vary by location but generally range from 10-15 business days.
How do I return an item that doesn't fit?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and have all original tags attached. Simply visit our Returns Portal to start your process.
Are your clothing materials sustainably sourced?
Yes, at Green Thumb Depot, we prioritize eco-friendly fashion. Our collections utilize organic cotton, recycled polyester, and low-impact dyes to ensure a smaller environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How do I track my order once it has shipped?
Once your order is processed, you will receive an email with a unique tracking number and a link to monitor your package's journey in real-time.
Do you offer a size guide for your apparel?
Absolutely! Each product page features a detailed size chart with measurements in both inches and centimeters to help you find the perfect fit every time.